Here are our Licensed Shipping Destinations:

Can ship Anytime:

Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Can only ship if the buyer is physically at the winery:

Delaware, Rhode Island

Cannot Ship At this Time:

Alabama, Alaska, Arkansas, Hawaii, Mississippi, Nebraska, South Dakota, Utah

Yes. Every state requires an Adult (21 or older) to sign for wine packages.  If you might be away from home when UPS stops by to deliver the wine, we recommend one of the following:

• Use your workplace as your shipping address
• Use the address of an adult neighbor, family or friend who would be at home to sign for the package
• ​Ship the package to a nearby UPS Store that will hold the package for your pick-up
• UPS is introducing Saturday delivery to some localities

Feel free to call us 10:00-5:00 at 315-536-3147 with questions or special instructions.

And please, watch your email for shipping notices from our website and UPS.

1.  Specify an "easy" Shipping Address if you're often away from home.

• a business
• an adult neighbor who would be at home to sign for the package, or
• ​a nearby UPS Store
• UPS offers Saturday delivery to some localitiesEvery state requires an Adult (21 or older) to sign for wine packages. (Shippers are prohibited from leaving wine on doorsteps.) Watch your email for shipping notices from our website and UPS/FedEx.

2.  Maximize your discounts, maximize your value.
Our deeply discounted shipping rates, and wine discounts, are in bands: 1-5 bottles, 6-11 bottles and 12+ bottles.  You receive higher discounts by ordering 6 bottles rather than 5, or 12 bottles instead of 11.

3.  Share the love!
Take a bottle to family and friends.  Earn a wine credit up to $15 for the first order they place with us and mention you as their inspiration!

• ​Let us know what you think of our wines!  Write a review.
• ​​​Email or call us at 315-536-3147 with your comments

We accept:  Visa, Mastercard, Discover, and American Express.

Yes!  Our excellent heavy-duty shipping cartons are custom-made for the wine industry of recyclable corrugated and pulp, and are approved by UPS.  

Yes, absolutely!  Feel free to:

• Call us at 315-536-3147, 10:00 am – 5:00 pm Eastern time.
• Order 24/7 on our website, www.KeukaSpringWinery.com; or
• Stop in to our Tasting Room!

All states legally require wineries to verify that the purchaser is of legal age, i.e. 21 years or older.

We use special heavy-duty cartons designed for the wine industry and certified by UPS.  When the rare breakage does occur,  we promptly contact the customer to arrange the appropriate replacement wine or credit.

You will receive an email with a link to UPS's tracking information, which includes the anticipated delivery date/time.

The temperature of most liquids, including wine, tends to change more slowly than that of its surrounding air.  In the process of shipment, wine is rarely exposed long enough to extremely cold or hot air to cause its temperature to plunge or spike to a damaging level.

We do recommend to customers particularly concerned about this possibility:

• Have your wine shipped to a business with A/C or heat, and with an adult to sign for it 
• Consider using an air service (e.g. UPS 3-Day Air) for longer distances

Absolutely!  Just complete the box ….

Yes.  In the check-out process for your Shopping Cart, you will be given that option.

We're sorry for the inconvenience. We recommend:

• • Double-checking the card number and expiration date.
• Double-checking the billing address. Please enter it exactly as it appears on your credit card statement.
• Trying again in an hour or so. Software updates by our website host can momentarily inactivate the processing of orders. 
• Trying another credit card.

We do not currently export our wines outside the United States.  But we can dream!

You may purchase any mixture of wines.  The total number of bottles (all types of wine combined) determines your discounts on shipping and wine prices.  The higher the number of bottles, the higher the discounts! 

We ship our wines by UPS Ground service. They normally deliver Monday-Friday. We will confirm your order with an email that has a UPS tracking number and expected delivery day.

Please contact us prior to ordering if you would like:

• Delivery on Saturday
• Express delivery (i.e. by air rather than ground).

Many of our customers in this situation choose to have our wine shipped to an adult relative, friend or workmate in a neighboring state where we can legally ship.

All states (and DC) require that deliveries of wine be signed for by a person at least 21 years of age.

There are 3 strategies that customers who are not usually at home during the day use to ensure receipt of a wine delivery:

1. They have the wine shipped to themselves at their workplace. 
2. They have the wine shipping to a trusted neighbor or friend who will be available to sign at the time of delivery. 
3. Customers who work Monday through Friday can opt for a Saturday delivery. Please call us at 315.536.3147 if interested in this service.
4. Have the wine shipped in care of a nearby UPS Store. They can hold the package for you for a limited time.

   If no adult is available to sign and accept the wine at the delivery address, the driver will leave a note and return the following business day. On the 3rd attempt, the package will be returned to and held for pick-up at the area UPS depot. If the package is not picked up at the depot, after a certain amount of time, it is returned to us, the cost of which we regrettably have to pass on to the purchaser.

We ship orders within 2 business days of receipt.  Please call us at 315.536.3147 with any interest in expedited shipment. 

So sorry!  We have two options.  Feel free to:

• Notify us by inserting a comment in the Order Notes box during check-out, and complete your order as is.  We will refund you for the difference, or
• Send a note to info@keukaspringvineyards.com. We'll correct the discount setting in your account, notify you, and you can proceed to submit the order.

Thank you.

Taxation in the wine world is crazy.  Some states do not have a general sales tax, but nevertheless require wineries to remit a "special liquor tax" for each shipment.  Almost all states levy an excise tax for wine shipped to their residents, but it's our policy to cover that cost ourselves and not pass it on to our customers.

Feel free to create a new account and complete your order.  We regularly check for duplicate accounts and merge the older account into the new account while preserving your order history.

OR

Call us anytime, at 315.536.3147.  If we are not open or unable to answer, please leave a detailed message, including how/when to call you back.  

We are actively adding states to our roster of shipping destinations.

To legally ship wine to their residents, 46 out of 50 states require a winery to obtain a license from their state liquor authorities.  Each state has its unique requirements.  Some have very expensive licensing fees (e.g. Connecticut, Nebraska, New Jersey) or other constraints.

Two states totally prohibit the shipping of wine directly from wineries to their residents (Mississippi and Utah).

We're sorry, we do not currently ship any items other than wine.